WEBSITE PRIVACY POLICY

 

This Policy was last updated on June 13, 2022.

 

This is the Privacy Policy (“Policy”) of Shep Publishing House LLC. 

In this document “we,” “us,” or “our” refer to Shep Publishing House LLC.  Our website is www.ShepPublishingHouse.com (“Site”) and our company office is located at 3255 Lawrenceville Suwanee Rd, Suite P PMB 1028, Suwanee GA 30024-6599.

 

INTRODUCTION

 

Thank you for choosing to shop with us!  We are committed to protecting your personal information and your right to privacy.  If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@sheppublishing.com

 

When you visit our Site and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe the conditions under which we collect, store, transfer, use, or otherwise act on information from and about you (“Customer Information.”  It covers information that may identify you (“Personal Information”) and information that may not identify you. Please take the time to thoroughly review this document, as it is very important. 

 

IF THERE ARE ANY TERMS IN THIS PRIVACY POLICY THAT YOU DO NOT AGREE WITH, PLEASE DISCONTINUE USE OF OUR SITE AND OUR SERVICES IMMEDIATELY AS THIS IS YOUR ONLY RECOURSE.

 

APPLICABILITY OF THIS POLICY

 

This Policy applies to all information collected through our websites, such as www.ShepPublishingHouse.com (we refer to them collectively in this privacy policy as the "Websites"), and any other interactions you may have with us (e.g. customer service inquiries, sales, marketing or events, etc.).

 

This Policy does not apply to any third-party applications or software that we may integrate into our website or platform, third-party products or services, or businesses we do not explicitly include in this Policy. 

 

CHANGES

 

We reserve the right to change this Policy from time to time as laws, regulations, and industry standards evolve.  We will post the changes to https://www.sheppublishinghouse.com/privacy-policy and encourage you to review this Policy to stay up to date. If we make changes that materially alter your privacy rights, we may provide additional notice, such as through email or notifications on our main site. If you disagree with the changes to this Policy, you should discontinue the use of our website and any other services we provide to you. 

 

CONTACTING US

 

Please also feel free to contact us if you have any questions about this Privacy Policy or our practices, or if you are seeking to exercise any of your statutory rights. We will respond within a reasonable timeframe. You may contact us at info@sheppublishing.com or at our mailing address below:

 

Shep Publishing House LLC

3255 Lawrenceville Suwanee Rd

Suite P PMB 1028

Suwanee GA 30024-6599


 

INFORMATION WE COLLECT AND RECEIVE

 

We collect and use various types of information in order to better respond to your needs:

 

Contact Information: This includes information (e.g., name, phone number, mobile number, email address, mailing address) that you provide to us when creating an account, placing an order for purchase, or posting content on our sites such as reviews and testimonials.  

 

Payment Information: This includes information about the payment methods used and the verification thereof when placing an order for purchase.  Examples include the last four digits of your payment instrument number (such as a credit card number) and the security code associated with your payment instrument, email address, billing and shipping addresses, phone number, and any other billing information provided. 

 

We do not have direct access to your payment information (e.g, full credit card number, security code, etc.). This information is transmitted directly to the payment gateway of your choosing (e.g., PayPal, Stripe, Shopify Payments, Apple Pay, Amazon Pay, etc.). We do not store this information in our system.

 

Location Information: We receive information from you and other third parties that help us ascertain your location.  

 

Information Collected Automatically: When you navigate our website, we automatically receive your computer’s internet protocol (IP) address. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser, and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Sites, and for our internal analytics and reporting purposes.

 

Cookie Information: We use cookies and similar tracking technologies of third parties on our Websites to help us collect Customer Information and data about you across our Websites and other websites and online services. For more information, please see our Cookie Policy located at https://www.sheppublishinghouse.com/privacy-policy.

 

Third-Party Data: We may receive data about products, organizations, industries, and services that are customers, Website visitors, and other matters related to our business in order to make our own information better or more useful.  This data may be combined with other information we collect.

 

Although no one is under a statutory or contractual obligation to provide any Customer Information, certain information is collected automatically, and if some information, such as Payment Information, is not provided, we may be unable to provide any products or services to you.


 

HOW WE USE INFORMATION

 

We will use your Customer Information in accordance with your instructions, including any applicable terms in our Terms of Sale, Terms of Use, SMS Terms of Service, other applicable agreements, and as required by law. 

 

In general, Shep Publishing House LLC is the Data Controller of the information you provide to us for the products and services we provide to you.  We may use Customer Information in furtherance of our legitimate interests in operating our business.  More specifically, we use this information to:

  • To provide, update, maintain, and protect our products, services, Websites, and business. 

  • As required by applicable law.

  • To communicate with you by responding to your requests, comments, and questions.

  • To develop and provide additional products, services, and features.

  • To send emails and other marketing communications to inform you about changes in our Policy or other terms and conditions, new products, or promotional communications.

  • For billing, account management, and other administrative matters.

  • To investigate and help prevent fraud, security issues, and other abuse.

  • In accordance with our Cookie Policy located at https://www.sheppublishinghouse.com/privacy-policy.

 

We also allow some information that you share with us to be shared with third parties.  Our Websites allow you to post information that can be readily viewed, copied, downloaded, or used by others.  Examples of this use include:

  • Posting a message, picture, or review in an open forum

  • Tagging us in an image or post on social media

  • Clicking on an icon or link next to another message to convey your agreement, disagreement, like, or thanks

 

We allow this information to be displayed and shared, and we reserve the right to use it in the future in any way we decide, without further remuneration.  Once your information enters the public domain, we have no control over what any individual third party may do with it, and we accept no responsibility for their actions at any time.

 

DATA RETENTION

 

We will retain Customer Information pertaining to you for as long as necessary for the purposes described in this Policy. This may include keeping your Customer Information after you have deactivated any accounts that you may have with us for the period of time needed for us to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes, and enforce our agreements.

 

HOW WE SHARE AND DISCLOSE INFORMATION

 

This section describes how we may share and disclose Customer Information.

 

Information we obtain from third parties.  Although we do not disclose your personal information to any third party, except as set out in this Policy, we sometimes receive data that is indirectly made up of your personal information from third parties whose services we use.

 

Third-party advertising on our Website.  Third parties may advertise on our Website. In doing so, those parties, their agents, or other affiliated companies working for them may use technology that automatically collects information about you when their advertisement is displayed on our Website.  They may also use other technology such as cookies or JavaScript to personalize the content and to measure the performance of their advertisements.  We do not have control over these technologies or the data that these parties obtain. Accordingly, this Policy does not cover the information practices of these third parties.

 

Debt collection and fraud prevention activities. To assist in combating fraud, enforce our rights, contracts, and policies, protect our property or safety, and collect any monies owed to us, we may share Customer Information with credit reporting agencies, debt collection agencies, payment processors, attorneys, law enforcement, and other third parties as necessary.  

 

During a change to our business.  If we engage in a merger, acquisition, bankruptcy, dissolution, reorganization, sale of some or all of our assets, or take steps in contemplation of such activities, some or all Customer Information may be shared or transferred, subject to any applicable confidentiality arrangements.  

 

Sharing customer experiences.  We may disclose or use aggregated or de-identified Customer Information for any purpose, including to share customer experiences with other current or prospective customers.

 

To comply with laws.  If we receive a request for information, we may disclose Customer Information if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation, or legal process.

 

TRANSFERRING DATA INTERNATIONALLY

 

We may transfer personal data we have collected from you to third-party data processors located outside of the European Economic Area (“EEA”) or the United States of America (“USA”).  Please be aware that countries outside of the EEA and USA may not have the same level of data protection, however, our collection, storage, and use of your personal data will continue to be governed by this Policy.  

 

By using and/or shopping on our Websites you consent to the transfer of your personal data processors located in countries outside of the EEA and USA.

 

AGE RESTRICTIONS

 

To the extent prohibited by applicable law, we do not provide products or services to or allow the use of our Website by, anyone younger than 18 years old. If you learn that anyone younger than 18 has unlawfully provided us with Personal Information, please contact us and we will take the necessary steps to delete such information.

 

YOUR RIGHTS

 

Individuals located in certain countries, including the European Economic Area and the United Kingdom, have certain statutory rights in relation to their personal data. The law requires us to tell you about your rights and our obligations to you regarding that personal data.  We do this now by requesting that you carefully read the information provided at www.knowyourprivacyrights.org.  

 

Subject to any exemptions provided by law, you may have the right to request access to your Customer Information, as well as to seek to update, delete or correct this information. You can do this by sending an email request to info@sheppublishing.com

 

To the extent that our handling of your Personal Information is subject to the General Data Protection Regulation (or applicable laws covering the processing of Personal Data in the United Kingdom), we rely on our legitimate interests, as described in this Policy, to collect and/or process your data.  We may also process Customer Information that constitutes your Personal Information for direct marketing purposes, and you have a right to object to our use of your Personal Information for this purpose at any time.

 

YOUR CALIFORNIA PRIVACY RIGHTS

 

This section provides additional details about the personal information we collect about California consumers and the rights afforded to them under the California Consumer Privacy Act or “CCPA.”

 

For more details about the personal information we have collected over the last 12 months, including the categories of sources, please see the Information We Collect and Receive section above. We collect this information for the business and commercial purposes described in the How We Use Information section above. We share this information with the categories of third parties described in the How We Share and Disclose Information section above. We do not sell (as such term is defined in the CCPA) the personal information we collect (and will not sell it without providing a right to opt-out).  Also, note that information about how we handle cookies can be found in our Cookie Policy located at https://www.sheppublishinghouse.com/privacy-policy.

 

Subject to certain limitations, the CCPA provides California consumers the right to request to know more details about the categories or specific pieces of personal information we collect (including how we use and disclose this information), to delete their personal information, to opt-out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights.

 

California consumers may make a request pursuant to their rights under the CCPA by contacting us at info@sheppublishing.com. We will verify your request using the information associated with your account, including your email address. Government identification may be required. Consumers can also designate an authorized agent to exercise these rights on their behalf.

 

COMPLAINTS REGARDING USER-GENERATED CONTENT ON OUR WEBSITES

 

We attempt to moderate user-generated content, but we are not always able to do so as soon as that content is published.  If you complain about any of the content on our website, we shall investigate your complaint.  If we feel it is justified or if we believe the law requires us to do so, we shall remove the content while we investigate.

 

Free speech is a fundamental right, so we reserve the right to decide, in our sole discretion, whose right will be obstructed: yours, or that of the person who posted the content that offends you.  If we decide that your complaint is malicious, unfounded, or without sufficient merit, basis, we may not correspond with you about it.

 

ACCESS TO YOUR OWN INFORMATION

 

To obtain a copy of any information that is not provided on our website you may send us a request at info@sheppublishing.com.  After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

 

If you wish us to remove personally identifiable information from our website, you may contact us at info@sheppublishing.com.  This may limit the service we can provide to you.

 

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

COOKIE POLICY

 

This Policy was last updated on June 13, 2022.

This is Cookie Policy (“Policy”) of [Shep Publishing House LLC] (“Company,” “we,” “us,” or “our”).  

We may use cookies, web beacons, tracking pixels, and other tracking technologies when you visit our website [www.ShepPublishingHouse.com], including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site” or “Website”) to help customize the Site and improve your experience. 

We reserve the right to make changes to this Policy at any time, for any reason, and without prior notice. We will alert you about any changes by updating the “Last Updated” date of this Policy. 

 

Any changes or modifications will be effective immediately upon posting the updated Policy on the Site, and you waive the right to receive specific notice of each such change or modification. 

 

Please periodically review this Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Policy by your continued use of the Site after the date such revised Cookie Policy is posted. 

 

1. USE OF COOKIES 

 

Our website uses cookies.  Cookies are small text files that are sent by us and third parties whose services we use and placed on your computer or mobile device when you visit our Websites. They allow information gathered on one web page to be stored until it is needed for use on another, allowing our Websites to provide you with a personalized experience.  Some cookies may last for a defined period of time, such as one day or until you close your browser. Others last indefinitely.

 

Your web browser should allow you to delete any you choose. It also should allow you to prevent or limit their use.

 

When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.  If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our Website.

 

We use cookies in the following ways:

  • To track how you use our website

  • To record whether you have seen specific messages we display on our website

  • To keep you signed in to our site

  • To record your answers to forms, surveys, and questionnaires on our site while you complete them

  • To record the conversation thread during a live chat with our support team

  • To deliver marketing campaigns and track their performance

  • To enable and support our security features and help us detect malicious activity

  • To help us understand, improve, and research products, features, and services.

 

2. TYPES OF COOKIES 

 

The following types of cookies may be used when you visit our Website: 

 

Advertising Cookies 

 

Advertising cookies are placed on your computer by advertisers and ad servers to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to the Site and other websites, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you. 

 

Analytics Cookies 

 

Analytics cookies monitor how users reached the Site, and how they interact with and move around once on the Site. These cookies let us know what features on the Site are working the best and what features on the Site can be improved. 

 

Our Cookies 

 

Our cookies are “first-party cookies” and can be either permanent or temporary. These are necessary cookies, without which the Site will not work properly or be able to provide certain features and functionalities. Some of these may be manually disabled in your browser but may affect the functionality of the Site. 

 

Personalization Cookies 

 

Personalization cookies are used to recognize repeat visitors to the Site. We use these cookies to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the Site. Security Cookies Security cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorized parties. 

 

Site Management Cookies 

 

Site management cookies are used to maintain your identity or session on the Site so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser. 

 

Third-Party Cookies 

 

Third-party cookies may be placed on your computer when you visit the Site by companies that run certain services we offer. These cookies allow third parties to gather and track certain information about you. These cookies can be manually disabled in your browser. 

 

3. CONTROL OF COOKIES 

 

Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the Site. For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or visit the following links:

 

 

You may opt out of some third-party cookies through the Network Advertising Initiative’s Opt-Out Tool located at http://optout.networkadvertising.org/#!/ 

 

4. OTHER TRACKING TECHNOLOGIES

 

In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the Site to improve your experience. These tracking technologies help us track, measure, and report your activity on our site relating to activities that include, but are not limited to, how you found us, how long you spend browsing our site, how frequently you purchase from us, your location, your device type, surveys you may take, and how efficiently our Website is performing.

 

These tracking technologies may include the following:

 

  • Google Analytics – Traffic tracking tool

  • Google Optimize – Behavior tracking tool

  • Google Search Console – Website and product performance tracking tools

  • Adobe Analytics – Traffic tracking tool

  • Clicky – Traffic tracking tool

  • Fathom – Traffic tracking tool

  • HotJar – Behavior tracking tool

  • Crazy Egg – Behavior tracking tool

  • Optimizely – Behavior tracking tool

  • Kissmetrics – Website and product performance tracking tool

  • Salesforce – Website, and product performance tracking tool

  • Mixpanel – Website, and product performance tracking tool

  • Chartmogul – Website, and product performance tracking tool


 

A “web beacon” or “pixel tag” is a tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of a page or email view, and a description of the page or email on which they reside. 

 

Web beacons, pixel tags, and other tracking technologies cannot be declined. However, you can limit their use by controlling the cookies that interact with them.

 

5. PRIVACY POLICY

 

For more information about how we use information collected by cookies and other tracking technologies, please refer to our Privacy Policy. This Cookie Policy is part of and is incorporated into our Privacy Policy located at https://www.sheppublishinghouse.com/privacy-policy. By using the Site, you agree to be bound by this Cookie Policy and our Privacy Policy.

 

6. CONTACT US

 

If you have questions or comments about this Cookie Policy, please contact us at:

 

info@sheppublishing.com

[3255 Lawrenceville Suwanee Rd, Suite P PMB 1028, Suwanee GA 30024-6599]

[INSERT COMPANY PHONE NUMBER]

DMCA COPYRIGHT POLICY

 

This policy was last updated on June 13, 2022.

This Copyright Policy (this "Policy") applies to our website [www.ShepPublishingHouse.com] (the "Site" or “Website”). This Policy is subject to change by [Shep Publishing House LLC ] (referred to as “Company,” "us", "we", or "our" as the context may require) without prior written notice at any time, in our sole discretion. Any changes to this Policy will be in effect as of the "Last Updated Date" referenced on the Site. 

You should review this Policy prior to using this Site or purchasing any product or services that are available through this Site. Your continued use of this Site after the "Last Updated Date" will constitute your acceptance of and agreement to such changes.

1. DMCA REQUESTS

The company prohibits the submission or posting of any information that infringes or violates the copyright rights and/or other intellectual property rights (including rights of privacy and publicity) of any person or entity. Pursuant to Title 17 United States Code, Section 512(c)(2) or for any other claim of copyright infringement, you hereby agree that notifications of claimed copyright infringement be sent by email to: info@sheppublishing.com.

If you believe that your intellectual property right (or such a right that you are responsible for enforcing) is infringed by any content on the Site, please write to us at the address shown above, giving a written statement that contains the following information: 

  1. Identification of the copyrighted work and/or intellectual property right claimed to have been infringed; 

  2. Identification of the allegedly infringing material on the Site that is requested to be removed; 

  3. Your name, address, daytime telephone number, and an e-mail address if available; 

  4. A statement that you have a good faith belief that the use of the copyrighted work and/or exercise of the intellectual property right is not authorized by the owner, its agent, or the law; 

  5. A statement that the information in the notification is accurate, and, under penalty of perjury, that the signatory is authorized to act on behalf of the owner of the right that is allegedly infringed; and 

  6. The signature of the intellectual property right owner or someone authorized on the owner's behalf to assert infringement of the right. 

We will process any notice of alleged infringement which we receive and will take appropriate action as required by the Digital Millennium Copyright Act (DMCA) 17 U.S.C. 512(c)(3) or other applicable copyright law. 

U.S. law provides significant penalties for submitting such a statement falsely. Under appropriate circumstances, persons who repeatedly submit infringing or unlawful material will be prohibited from posting further submissions.

 

2. LIMITATION OF LIABILITY

 

You hereby acknowledge and agree that our Company 

  1. stores Content and other information at the direction, request, and with the authorization of its users, 

  2. acts merely as a passive conduit and/or host for the uploading, storage, and distribution of such Content, and 

  3. plays no active role and gives no assistance in the presentation or use of the Content. 

You are solely responsible for all of Your Content that you upload, post, or distribute to, on or through the Site, and to the extent permissible by law, Company excludes all liability with respect to all Content (including Your Content) and the activities of its users with respect thereto. 

You hereby acknowledge and agree that our Company cannot and does not review the Content created or uploaded by its users, and neither we nor our subsidiaries, affiliates, successors, assigns, employees, agents, directors, officers, and shareholders have any obligation and does not undertake or assume any duty, to monitor the Website for Content that is inappropriate, that does or might infringe any third party rights, or has otherwise been uploaded in breach of this Policy or applicable law. 

We and our subsidiaries, affiliates, successors, assigns, employees, agents, directors, officers, and shareholders hereby exclude, to the fullest extent permitted by law, any and all liability that may arise from any Content uploaded to the Site by users, including, but not limited to, any claims for infringement of intellectual property rights, rights of privacy or publicity rights, any claims relating to the publication of defamatory, pornographic, obscene or offensive material, or any claims relating to the completeness, accuracy, currency or reliability of any information provided by users of the Site. 

By using the Site, you irrevocably waive the right to assert any claim with respect to any of the foregoing against our Company or any of our subsidiaries, affiliates, successors, assigns, employees, agents, directors, officers, or shareholders.

 

3. ENTIRE DOCUMENT

The following documents shall together constitute the final integrated agreement between you and us on the matters contained in this Policy:

  1. Our order confirmation

  2. This Policy

  3. Any license agreement relating to any product or service you obtain on or through this Site

  4. Our Website Terms of Use located at https://www.sheppublishinghouse.com/terms-and-conditions

  5. Our Returns, Refunds, Disputes, and Chargeback Policy located at https://www.sheppublishinghouse.com/online-sales-policies

  6. Our SMS Policy located at https://www.sheppublishinghouse.com/terms-and-conditions

  7. Our Privacy Policy located at https://www.sheppublishinghouse.com/privacy-policy

  8. Our Cookie Policy located at https://www.sheppublishinghouse.com/privacy-policy

  9. Our Terms of Sale located at https://www.sheppublishinghouse.com/online-sales-policies

  10. [INSERT ANY ADDITIONAL DOCUMENTS]